Analyzed training needs and fine-tuned training modules for soft skills, product, and process, based on Training Need Analysis (TNA) for the region.
Arranged New Hire Training ("NEO" - 3 days Induction Session) covering all aspects of Insurance, Sales, Underwriting, Operations, and Customer Service.
Implemented Competency Mapping for Field Sales Officers (FSO), Non-FSO, and Channel Partners, enhancing their skills and performance.
Instrumental in converting 5 Lac of First Year Premium (FYP) into 10 policies within the first 6 months of probation.
Facilitated Behavioral Trainings, Selling Skill, Prospecting, Telephonic Appointment, Motivational, Communication, Negotiation Skills, and Personal Effectiveness.
Prepared monthly Training Calendars and shared MIS on Training, Channel Development, and Joint Sales Call/Joint Field Work performance with Zonal Training Head.